MyPic Image Requirements

The better the quality of the image, the better the final card will look. Images captured with a disposable camera or cell phone do not produce the high-quality, high-resolution images required for MyPic Debit Card use. For all images, the cardholder must:

  • Use one of the following file formats: JPEG, PNG, GIF, bitmap, or TIFF
  • Ensure the image file is at least 840 x 840 pixels, and not more than 10 MB in size
  • Own the image or have permission from the owner to use it

Valley Bank presents the cardholder with a message if a problem is encountered during the upload process. Potential problems may include:

  • Uploading an image of insufficient quality
  • Uploading an image that is too large
  • Attempting to upload a non-image file
  • Using an unsupported image file format

Any image that includes the following is not acceptable for MyPic Debit Cards:

  • Political subject matter of any nature
  • Religious subject matter of any nature, including symbols, images and text
  • Advertising, promotional text, slogans, logos, copyrighted or trademarked material
  • Phone numbers, URLs, self-promotion of any nature (e.g. personal business card)
  • Company names, brand names or branded products
  • Celebrities, athletes, musicians, public figures, etc.
  • MasterCard®, Visa®, or any other payment brand references
  • References to any MasterCard or Visa sponsorship property, such as the Olympics or NASCAR®
  • Socially unacceptable groups or anti-social behavior
  • Provocative, derogatory or sexual content
  • Profanity, obscenities or nudity
  • Violence, firearms, weapons, or ammunition
  • Alcohol, tobacco or images of currency
  • Any content that might result in problems at the point of sale or interfere with security features of the card
  • Any content that might infringe, denigrate, or dilute the payment card brand or its member financial institutions
  • Portrait of an adult, including the cardholder, intended for identification purposes
  • Subject matter of any nature that may result in card acceptance confusion by merchants
  • Subject matter of any nature that might result in card fraud